Reproduction steps:
1. Open the attached “IN-113050” project
2. Build and Install the Android Player to the Android device
3. In the Android device, start the Application
4. Connect the external display (If testing with a Samsung device, do not enable DeX, make sure the screen is mirrored in the external display)
5. In the Player, push the "Enable External Display" button
6. Push the "Disable External Display" button
7. Disconnect the external display
8. Observe the Player freeze, if it does not freeze, repeat steps 3-7
Expected result: The Player does not freeze
Actual result: The Player freezes
Reproducible with: 6000.0.56f1
Not reproducible with: 6000.1.16f1, 6000.2.2f1, 6000.3.0a6
Reproducible environments: macOS 15.6
Not reproducible environments: No other environments tested
Reproducible with these devices:
VLNQA00372 - Galaxy S21 5G (SM-G991U), CPU: Snapdragon 888, GPU: Adreno 660, OS: 12 (After first disconnect)
VLNQA00641 - Google Pixel 9 (Pixel 9), CPU: -, GPU: Mali-G715, OS: 15 (After three repeats)
By customer - Garmin Approach R50; Samsung Galaxy S23+; Samsung Galaxy Tab S4; Google Pixel 9
By reporter - Galaxy S24 Ultra
Not reproducible with these devices:
VLNQA00521 - Galaxy S22 Ultra USA (SM-S908U), CPU: Snapdragon 8 Gen 1 (SM8450), GPU: Adreno 730, OS: 14
Notes: