“Unable to load projects” message is shown in “Add project from repository” window when "All organizations" are selected in the Account menu

Package: Hub App

Cannot Reproduce

3.16.X

Thank you for reporting a bug to Unity. We have investigated the issue but were unable to reproduce it with the information provided. This can happen due to differences in environment, project setup, or steps taken. We will close this case for now. If you're able to share additional details such as different projects, steps, hardware/software configuration, or logs - please let us know, and we'll be happy to re-evaluate.

Reproduction steps:
1. Open Unity Hub
2. Make sure that “All organizations” option is selected in the Account menu
3. Press “Add” button and select “Add from repository” option
4. Wait for the “Add project from repository” window to finish loading

Actual result: “Unable to load projects” message is shown
Expected result: Projects are displayed

Reproducible with: 3.16.1

Reproduced on: Windows 11, macOS Sequoia 26.2 (M4)

Note: Selecting “All” in Organization field of “Add project from repository” window does not reproduce the issue

“Unable to load projects” message is shown in “Add project from repository” window when "All organizations" are selected in the Account menu

Package: Hub App

Cannot Reproduce

Prioritise and Follow this issue

Have a workaround or additional info about this issue?

“Unable to load projects” message is shown in “Add project from repository” window when "All organizations" are selected in the Account menu

Package: Hub App

Statuses

Cannot Reproduce

Resolution Notes

Description

Prioritise and Follow this issue

Have a workaround or additional info about this issue?