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2019.4 is no longer supported, it's recommended to update to a newer LTS.
Steps to reproduce:
-Due to the nature of the crash and the project is a location based VR installation that uses lots of external hardware, it's impossible to test it
-Open the "Crash_2022-07-01_130008470.zip" for the crash dump and player log
Reproducible according to the customer: 2019.4.40f1, 2021.3.11f1
Notes:
-The crash happens when switching from the main menu scene to another scene. The crash only happens on a random basis where switching the scene works well e.g. for 10 times, and then on the 11th time it crashes. The customer has not detected a pattern
-The Customer is loading the scene asynchronously and they are using additive scene loading as well
Stacktrace:
> UnityPlayer.dll!winutils::CrashHandler::DefaultPureVirtualCallHandler() Line 32 C++
[External Code]
UnityPlayer.dll!PhysicsManager::AwakeFromLoad(AwakeFromLoadMode awakeMode) Line 1137 C++
UnityPlayer.dll!CleanupAfterLoad() Line 657 C++
UnityPlayer.dll!LoadSceneOperation::PlayerLoadSceneFromThread() Line 688 C++
UnityPlayer.dll!LoadSceneOperation::IntegrateMainThread() Line 417 C++
UnityPlayer.dll!PreloadManager::UpdatePreloadingSingleStep(PreloadManager::UpdatePreloadingFlags flags, int timeSliceMs) Line 393 C++
UnityPlayer.dll!PreloadManager::WaitForAllAsyncOperationsToComplete() Line 465 C++
UnityPlayer.dll!PreloadManager::UpdatePreloading() Line 513 C++
UnityPlayer.dll!`InitPlayerLoopCallbacks'::`2'::EarlyUpdateUpdatePreloadingRegistrator::Forward() Line 1207 C++
UnityPlayer.dll!ExecutePlayerLoop(NativePlayerLoopSystem * system) Line 352 C++
UnityPlayer.dll!ExecutePlayerLoop(NativePlayerLoopSystem * system) Line 369 C++
UnityPlayer.dll!PlayerLoop() Line 445 C++
UnityPlayer.dll!PerformMainLoop() Line 220 C++
UnityPlayer.dll!MainMessageLoop() Line 1101 C++
UnityPlayer.dll!UnityMainImpl(HINSTANCE__ * hInst, HINSTANCE__ * hPrev, wchar_t * szCmdLine, int nCmdShow) Line 1618 C++
UnityPlayer.dll!UnityMain(HINSTANCE__ * hInst, HINSTANCE__ * hPrev, wchar_t * szCmdLine, int nCmdShow) Line 1658 C++
[Frames may be missing, no binary loaded for VRFragServerWin64.exe]
VRFragServerWin64.exe!00007ff70d9411f2() Unknown
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