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Note: I have not reproduced this, but the diagnosis of the customer logs is unambiguous, and the fix is also pretty clear.
Steps to reproduce:
[Licensing::Module] Error: The connection with the Unity Licensing Client has been lost. Attempting to reconnect.
The Editor doesn't try to update the license (and reclaim the lease), and instead we see that it immediately requests an entitlement (once the connection is healed).
We re-establish the connection along 2 different codepaths in the Editor:
In this case, it appears we were checking for com.unity.editor.platforms.ios and com.unity.editor.platforms.android), and so we don't call UpdateLicense.
Actual results:
The license is lost and the Editor shows this line in its logs:
[Licensing::Module] Error: 'com.unity.editor.headless' was not found."
Expected results:
2nd job ends gracefully and license is intact until the end of the job
Reproducible with versions:
most versions of Unity should see this (it isn't a regression)
I think we're only seeing this consistently for this customer, due to a specific circumstance where the Licensing Client is occasionally being killed, and the "configuration" causes an entitlement request to be triggered before the 5-second tick lands (which would refresh AND update).
Not reproducible with versions: None?
Can’t test with versions:
Tested on (OS): Customer is running on MacOS 26.3.1
Notes:
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