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Based on Dominique suggestion, we have identified two options to address the keyframe issue observed in the video file: Option 1: Re-encode the Video with More Keyframes Problem: The current video has a keyframe every 6.25 seconds, which is insufficient for the "skip-on-drop" feature to work effectively. This can cause the VideoPlayer to struggle with skipping ahead when the engine's main loop falls behind the video frame rate, leading to poor performance on less powerful devices. user can use this command to validate their video using the ffprobe command-line tool from the ffmpeg suite ffprobe -hide_banner -show_packets -select_streams v IN-78356_buildsFAV/Assets/StreamingAssets/LoginVideo.mp4 2> /dev/null | grep flags= | nl -v 0 | grep K Solution: Re-encode the video with more frequent keyframes to improve skip-ahead performance. Use the following command: ffmpeg -i IN-78356_buildsFAV/Assets/StreamingAssets/LoginVideo.mp4 -c:a copy -c:v libx264 -x264opts keyint=24:no-scenecut -profile main -b:v 2.5M -maxrate 6M -bufsize 1M -y LoginVideoOneKFPerSecond.mp4 Since the digital conversions are lossy it is recommended do it from the user's end with original source file. https://en.wikipedia.org/wiki/Generation_loss Option 2: Disable Skip-on-Drop Alternative: If the synchronization impact is manageable, you can disable the "skip-on-drop" feature. This may result in less precise video-to-animation and audio-to-video synchronization but can avoid the issues related to inadequate keyframe frequency. User should choose the option that best aligns with their performance and synchronization requirements. Thanks Please refer to the slack conversation: https://unity.slack.com/archives/C0105CH72UV/p1721042421826179
Steps to reproduce:
1. Open the attached “builds” project
2. Build And Run the project on the device
3. Press the “Increase” button 2 times
4. Press the “Reduce” button 2 times
Expected result: The video plays again after stalling
Actual result: The video doesn’t play after stalling
Reproducible with: 2022.1.0a10, 2022.3.36f1, 6000.0.9f1
Not reproducible with: 2022.1.0a1, 2022.1.0a9
Could not test with: 2021.3.40f1 (the Player crashes on Vulkan)
Testing environment: macOS Sonoma 14.5 (Intel), macOS 14.5 (M1) (by user)
Not reproducible on: No other environment tested
Reproducible with these devices:
Redmi K60 Ultra (by user)
Redmi Note 11 Pro (by user)
VLNQA00334 - Xiaomi Mi A3 (Mi A3), CPU: Snapdragon 665 SM6125, GPU: Adreno 610, OS: 11
Not reproducible with these devices:
VLNQA00460 - Google Pixel 6 (Pixel 6), CPU: Google Tensor (Whitechapel), GPU: Mali-G78, OS: 14
VLNQA00567 - Xiaomi Redmi Note 8 Pro (Redmi Note 8 Pro), CPU: MediaTek Helios G90T MT6785T, GPU: Mali-G76 MC4, OS: 9
VLNQA00391 - Xiaomi Redmi 9A (M2006C3LG), CPU: MediaTek Helio G25 (MT6762G), GPU: PowerVR Rogue GE8320, OS: 10
Notes:
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