Unity Issue Tracker - The asset manager window stops functioning after upgrading the asset manager from an older version to a newer one

Won't Fix

1.7.X

Thank you for reporting a bug to Unity. We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available. Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

Steps to reproduce:

Install the 1.7.0 Asset Manager version
Open "Asset Manager" (Window -> Asset Manager) and check that data is displayed in the Asset Manager window
Go to the Package Manager window and select the "Asset Manager" package
In the "Version History" tab, select the older version
Please install it
Open "Asset Manager" (Window -> Asset Manager) and check that data is displayed in the Asset Manager window
Go to the Package Manager window and select the "Asset Manager" package one more time
This time, select the latest version and update it again
Open the Asset Manager window and observe the result
If it is needed, repeat steps 3, 4, 5, and 6 several times with different Asset Manager versions and observe the result

Actual results: The Asset Manager window is empty. Console displays errors

Expected results: No errors in the Console window, and the Asset Manager window should always present data

Reproducible with versions: 1.7.0(6000.0.58f1, 6000.2.3f1, 6000.3.0b2)

Can’t test with versions:

Tested on (OS): macOS - Sequoia 15.6.1

Notes: An error from the Console:

NullReferenceException: Object reference not set to an instance of an object
Unity.AssetManager.UI.Editor.PageManager.OnEnable () (at ./Library/PackageCache/com.unity.asset-manager-for-unity@a7a57dade898/Editor/UI/Services/PageManager.cs:134)
Unity.AssetManager.Core.Editor.BaseService.set_Enabled (System.Boolean value) (at ./Library/PackageCache/com.unity.asset-manager-for-unity@a7a57dade898/Editor/Core/Services/ServicesContainer.cs:32)
Unity.AssetManager.Core.Editor.ServicesContainer.EnableService (Unity.AssetManager.Core.Editor.IService service, System.Collections.Generic.Queue`1[T] serviceEnablingQueue) (at ./Library/PackageCache/com.unity.asset-manager-for-unity@a7a57dade898/Editor/Core/Services/ServicesContainer.cs:273)
Unity.AssetManager.Core.Editor.ServicesContainer.Resolve[T] () (at ./Library/PackageCache/com.unity.asset-manager-for-unity@a7a57dade898/Editor/Core/Services/ServicesContainer.cs:254)
Unity.AssetManager.UI.Editor.AssetManagerWindow.MenuEntry () (at ./Library/PackageCache/com.unity.asset-manager-for-unity@a7a57dade898/Editor/UI/UIElements/AssetManagerWindow.cs:27)

The asset manager window stops functioning after upgrading the asset manager from an older version to a newer one

Package: Asset Manager

Won't Fix

Prioritise and Follow this issue

Have a workaround or additional info about this issue?

The asset manager window stops functioning after upgrading the asset manager from an older version to a newer one

Package: Asset Manager

Statuses

Won't Fix

Resolution Notes

Description

Prioritise and Follow this issue

Have a workaround or additional info about this issue?